You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 45,- per pallet, register your return on our website at the bottom of this page. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To make use of this right, please contact us via info@artificial-grass.eu. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.